Hills Balfour Weekly Report – 25th February 2011
WHAT’S HAPPENING IN THE UK TRAVEL INDUSTRY:
OFT pledges crackdown on carriers' ancillary fees. The Office of Fair Trading (OFT) has warned businesses to clarify consumer contracts and end “unwelcome surprises” from ancillary charges. It says it will enforce regulations on firms that do not comply with consumer law after a study of 4,000 adults found one in five experienced a problem in the past year. A report issued yesterday (Thursday February 24) does not name and shame comp...
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