Hills Balfour Weekly Report – 25th February 2011

Amanda HillsPosted: 25 February 2011

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WHAT’S HAPPENING IN THE UK TRAVEL INDUSTRY:
OFT pledges crackdown on carriers' ancillary fees. The Office of Fair Trading (OFT) has warned businesses to clarify consumer contracts and end “unwelcome surprises” from ancillary charges. It says it will enforce regulations on firms that do not comply with consumer law after a study of 4,000 adults found one in five experienced a problem in the past year. A report issued yesterday (Thursday February 24) does not name and shame comp...

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Hills Balfour Weekly Report – 18th February 2011

Amanda HillsPosted: 18 February 2011

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With love in the air, here’s the weekly news…
WHAT’S HAPPENING IN THE UK TRAVEL INDUSTRY:
·  Holiday habits laid bare in Kuoni report. The Kuoni Holiday Report 2011 - which the company says will help it get closer to its customers by understanding them better - claims that child-free couples are more likely to fret over litter on their travels, while people from Birmingham are more likely to abstain from drinking alcohol. Kuoni claims a key finding of the report ...

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