Hear what our clients have to say about us
Hills Balfour are a delight to work with; firstly and foremost they deliver their promises, but not only that, it is done in an obliging and professional manner from the most junior staff to the senior management. I am frequently delighted to find that my expectations of what a PR company can do for a tour operator are being exceeded. Hills Balfour are an easy decision when making future years' PR and marketing plans for Explore Montenegro.
Doug Mathieson,
Programme Director, Explore Montenegro
Hills Balfour releases are always worth reading. Their launches and press trips have been the most enjoyable, and the most imaginative. I have no hesitation in recommending them as one of the best travel PR agencies I deal with.
Wendy Gomersall,
Freelance travel writer
Hills Balfour really understands what a publication needs. Because of their extensive knowledge and experience with the MICE markets, I welcome their calls
Yasmin Razak,
Editor, Conference & Incentive Travel Magazine

What can I say about Hills Balfour? Well, for me they are, and will always be, my preferred PR company of choice – the travel experts. Knowledgeable, diligent, helpful, professional, forward-thinking, exciting to work with, they are all these things and more.
It’s a common train of thought within the media, with Hills Balfour right at the forefront of the industry as far as we are concerned. Unlike many other firms, the people at Hills Balfour are always at the end of the phone or email to answer even the most trivial of questions. It’s fair to say the team members are among the most informed on their particular clients of any firm within the industry. Indeed, much of the success of the coverage they secure in the media is down to this dedication from the staff who know their subject inside out.
Certainly the best company we deal with. As I said, the travel experts.
Derek Lambie,
Editor, Scottish Sunday Express
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The team at Hills Balfour are professional, reliable and quick to respond to any relevant requests we may have. I have worked closely with them for many years and have developed an excellent working relationship. I wouldn’t hesitate to recommend them as the best travel specialists in the market.
Neal Butterworth,
Editor-in-chief, Bournemouth Daily Echo

Hills Balfour has superb knowledge of journalists requirements, balancing those with the need for positive client promotion
Richard McComb,
Food critic & features, Birmingham Mail & Sunday Mercury

At a time when consumers have more choice than ever before about where and when to spend their hard-earned cash, and are more savvy about the type of holidays and experiences they are looking for, it is vital that a destination retains an on-going presence in its key markets, in both good economic times and bad.
A good representation company will keep a destination front of mind, open essential trade and consumer doors, and ensure a steady flow of media visits and coverage.
Hills Balfour’s reputation among UK travel professionals and the industry media is unrivalled. It has a track record of excellence that is not based on the impressive number of destinations it represents but on the quality, professionalism and sheer weight of innovative ideas that are contributed by its line-up of talented account executives
Steve Hartridge,
Editor, Selling Lond Haul
Hills Balfour is the pre-eminent travel and tourism PR agency in the UK without a single, tiny flicker of a shadow of a doubt. They have the best clients, the best staff and - most importantly - the best ideas.
In the five years I have worked with them, I have found their grasp of what makes a good story to be impeccable. Many of the very best stories - travel or otherwise - I have been involved in, either writing or commissioning - or even just reading - have been Hills Balfour productions.
There is a reassuring stamp of class about everything the company does and I would not hesitate for a single second in wholeheartedly recommending them to anybody and everybody looking for representation in this field.
There's actually a semi-official Hills Balfour appreciation society among London's travel writing fraternity. It's called everybody.
Jonathan Thompson,
Senior Editor, Men's Health magazine
We are exceptionally pleased with the work of Hills Balfour. When conducting sales missions they have the right contacts and exceptional leadership skills to ensure success. Hills Balfour produces positive results from start to finish on a project.
Larry Friedman,
Deputy Director, Sales & Industry Partners, Travel Nevada

Through my work as Tourism Ambassador for Tourism Malaysia, I have had a lot of dealings with Hills Balfour and always find them to be efficient and creative in their approach. Their professionalism is always apparent and they have no difficulty in securing top level media for press events and conferences. I myself have received many quality media interview requests through Hills Balfour, which has not only increased the positive publicity for my country, but also raised my personal profile in the UK.
Dato’ Jimmy Choo OBE,
Jimmy Choo Couture Ltd

In 2010, Charity Challenge organised a celebrity trek to Machu Picchu in Peru for Denise Van Outen, Fearne Cotton, Alexandra Burke, Amanda Byram and Gabriella Cilmi, in aid of Breast Cancer Care. The logistics were huge, and we came to rely on Hills Balfour for their support and advice in their role as representatives for PromPeru. The trip was a huge success and we anticipate an increase in bookings for our Peru challenges in 2011 of around 300%.
Simon Albert,
Director, Charity Challenge
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The gang at Hills Balfour share a genuine passion for travel. As well as having interesting clients, they are enthusiastic and a pleasure to work with.
Jack Dyson,
Freelance writer for The Financial Times and Conde Nast Publications
Reliable, chirpy and bristling with good ideas, Hills Balfour is a firm favourite with the MailOnline travel desk.
Joanna Tweedy,
Travel Editor, MailOnline

The Times’ fashion department has worked with Hills Balfour on several occasions. They are one of the few travel PR specialists that approach us with creative and innovative ideas for features, news and fashion shoots. I’m impressed by how their reach extends beyond travel journalism and I’d be more than happy to recommend them to any of my colleagues and look forward to working with them more in the future.
Carolyn Asome,
Deputy Fashion Editor, The Times
Hills Balfour is an outstanding agency who we always enjoy the opportunity to work with.
From their exciting portfolio of clients, to a truly innovative and free-thinking team of staff, they are an agency who we relish working on projects with. They truly understand their clients' needs and most importantly understand my clients' needs. Which for a tour operator looking to introduce destinations and companies to a discerning audience is just about as good as it gets.
Tom Marchant,
Co-Founder & Managing Director, Black Tomato
I’ve worked with the PR team at Hills Balfour to arrange bespoke press trips to destinations as diverse as Peru, Bhutan, India and Uganda. I am in regular contact with them and they are forever suggesting ideas that fit my needs as a writer and as a conservationist. I can’t recommend them highly enough.
Stanley Johnson,
Former MP, writer and conservationist
The Turquoise Holiday Company has worked in conjunction with Hills Balfour since our conception in 2002 . We have always found them to be an outstanding representation company with passionate, committed and knowledgeable staff. We would not hesitate in recommending Hills Balfour to any tourist board, hotel or airline looking to enhance there presence in the UK market. You can be assured they will deliver fantastic training, support and tangible qualified results from a highly targeted audience - in short, Hills Balfour are the keyholders to the UK travel trade.
James Bell,
Sales & Marketing Director, The Turquoise Holiday Company

Hills Balfour spreads the word that Tourism Queenland is accepting applications for the Best Job in the World.
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