Caroline is an award-winning global business leader and seasoned travel and tourism expert. As Managing Director for MMGY Hills Balfour, she uses her strategic and tactical thinking to lead the MMGY Hills Balfour team and skillfully guide clients. She possesses priceless industry knowledge and contacts gained from her extensive experience in the airport and airline sector for renowned brands Manchester Airport Group, East Midlands Airport and Virgin Atlantic Airways. Previously Executive Vice President at the World Travel & Tourism Council (WTTC), Caroline’s senior-level experience informs and guides her leadership, and establishes her as a thought leader in the travel and tourism industry.
Energetic, empowering and passionate, Caroline supports individuals, teams and organisations in achieving their full potential. Caroline’s meticulous attention to detail and highly organised work style means she is attentive, thorough and prepared for the possibilities. Using her high emotional intelligence coupled with her expertise and storytelling ability, she is able to help people see the merit in new ideas, concepts and values, and how that impacts their business now and in the future.